Reference

How 62club Handles Your Personal Information

Your account data — from your registered details to your DANA, OVO, or GoPay wallet activity — is handled with clear rules about what we collect, why we collect it, and how long we keep it.

Account Data ProtectionWallet Activity PrivacyCookie ControlsData Access Rights
62club How 62club Handles Your Personal Information
DATA HANDLING STANDARDS

How We Protect and Manage Your Account Data

Security and transparency are built into how we run account data at 62club. Every connection to the platform uses SSL encryption, so data moving between your device and our servers — including wallet references for DANA, OVO, and GoPay — is protected in transit. We apply access controls so that only the systems and staff involved in running your account can read your information. Cookies are used to keep your session active and remember your preferences; you can manage cookie settings through your browser at any time. We do not use your data for profiling unrelated to your account activity.

SSL Encryption All data exchanged between your device and 62club travels over an encrypted connection. This covers login, account updates, and every payment reference you submit.
Cookie Policy We use session cookies to keep you logged in and preference cookies to remember your settings. No third-party advertising cookies are placed without your awareness.
Data Retention We keep your account data for as long as your account is active and for the period required by applicable financial and legal rules after closure. You can request a summary at any time.
Access Requests You have the right to ask what data we hold about you, request corrections, or ask us to delete data where local law permits. Contact support to start that process.
REACH OUR TEAM

Contact Us About Your Privacy

If you want to review the data we hold on your account, request a correction, or ask how a specific piece of information is used, our support team handles privacy requests directly. Reach us through live chat on the site, by email, or through the in-app help section on your mobile device. We aim to respond to data-related requests within a reasonable timeframe and will confirm receipt when your request is logged.

Live Chat Open the chat widget on any page of 62club to reach a support agent. Privacy and account data questions are handled through the same channel as general account help.
Email Support Send your data request or privacy question to our support email address listed in the account help section. Include your registered account details so we can locate your record.
In-App Help On mobile, tap the help icon inside your account to access the support menu. From there you can submit a privacy request or check the status of an existing one.

Common Questions About Your Privacy at 62club

These are the questions we hear most often about how personal data works on the platform. If your question is not covered here, live chat support can help you directly.

We collect your registration details — name, contact information, and date of birth — along with device identifiers and payment references linked to your chosen wallet such as DANA, OVO, or GoPay.

No. Wallet payment references are used only to process your transactions and verify account activity. They are not shared with advertisers or unrelated third parties under any circumstances.

Transaction and identity records are retained for the period required by applicable financial regulations after account closure. Other data types, such as session logs, are cleared on a shorter cycle.

Yes. Contact our support team via live chat or email with your registered account details. We will confirm receipt and provide the relevant data summary within a reasonable timeframe.

Log in to your account and go to the profile or account settings section. For changes that require identity verification, contact support directly and we will guide you through the steps.

We use session and preference cookies to keep your account working smoothly. You can manage or clear cookies through your browser settings at any time without affecting your account data.