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How We Set the Rules for Your Account

Every account on 62club operates under a clear set of terms — covering how you access the lobby, how transactions via DANA, OVO, and GoPay are processed, and what we expect from both sides.

Account access governed by these termsDANA, OVO, GoPay transactions coveredApplies to all eligible Indonesia regionsUpdated terms take effect on publication

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TERMS CONTACT PATHS

Reach Us About Your Terms Query

If any part of these terms raises a question about your account, a transaction, or your eligibility to access our services, our support team is available around the clock. Reach out through live chat directly inside your account dashboard, send a formal query by email, or use the in-app help button on mobile. We handle account-specific terms questions separately from general lobby support — flag your message as a terms or account query so it reaches the right team faster.

What These Terms Actually Cover

62club Service availability depends on eligible regions and local law. Users should check local rules before opening an account.

These terms govern the full relationship between you and 62club — from account registration through to how withdrawals are verified and processed. When you deposit via DANA, OVO, or GoPay, the transaction is subject to the payment conditions outlined here, including verification steps your e-wallet provider

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may require before funds reach your account balance. Bet placement, account suspension, and any changes to your wallet details all fall within this framework. We reserve the right to update these terms; continued use of your account after a published update means you accept the revised
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version. If any section conflicts with applicable local law in Indonesia, that local law takes precedence. Players in Semarang and other supported regions access the same terms through the same account interface — there is no regional variation in how the rules apply. Disputes are handled
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through the contact channels listed in the support section below, and we aim to respond to formal account queries within a reasonable timeframe. These terms do not override your statutory rights under Indonesian consumer protection law.

Service availability depends on eligible regions and local law. Users should check local rules before opening an account.

HOW WE HANDLE YOUR DATA

Account Security and Data Practices

Your account data — login credentials, wallet details, and transaction history — is stored with encryption in place. We do not share your personal information with third parties outside of what is required to process your DANA, OVO, or GoPay transactions and comply with applicable law. You can request a summary of the data we hold on your account by contacting support through the channels above. If you want to update your registered wallet or contact details, the change must be verified through the OTP flow tied to your registered mobile number before it takes effect.

Data Retention

We retain account and transaction records for as long as required by applicable Indonesian law. You may request access to your own records through the support email channel at any time.

Cookie Use

Our site uses cookies to keep your session active and remember your account preferences. You can manage cookie settings through your browser, though some account functions require session cookies to work.

Account Security

Your account is protected by password and OTP verification. Any change to your registered mobile number or e-wallet details triggers a re-verification step before the update is saved.

Data Change Requests

To correct or remove personal data we hold, submit a written request via support email with your account ID. We will confirm receipt and act within the timeframe required by local law.

Common Questions About These Terms

These are the questions we hear most often about how our terms work in practice — covering account access, payment conditions, data rights, and what happens when terms change.

Yes. By completing registration and opening your account, you confirm that you have read and accept these terms. They apply to every session, transaction, and account action from that point forward.

Updated terms are published on this page with immediate effect. Continuing to use your account after an update is posted means you accept the revised terms. We recommend checking this page periodically.

Access to our services depends on local law and is available only where permitted in your region. If you access your account from a location where local law restricts such services, these terms still apply to your account.

Contact support via live chat or email with your account ID and the transaction reference. Our team will review the record against the payment log from your DANA, OVO, or GoPay provider and respond with findings.

We hold your registration details, verified wallet identifiers, and transaction history. You can request a full summary by emailing support with your account ID. We respond within the timeframe required by applicable law.

You can request account closure through support email. Data removal is subject to retention obligations under Indonesian law — records required for legal or financial compliance are kept for the mandated period before deletion.

How We Set the Rules for Your Account

Reach Us About Your Terms Query

Account Security and Data Practices

Data Retention

Cookie Use

Account Security

Data Change Requests

Common Questions About These Terms

01 Do these terms apply to my account from the moment I register?

02 What happens if 62club updates the terms and conditions?

03 Can I use my account if I am outside Indonesia?

04 How do I dispute a transaction that I believe was processed incorrectly?

05 What personal data does 62club hold on my account?

06 Can I close my account and have my data removed?

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